1. Service

Since 25 years we have been providing complex services for fire protection systems in Poland and abroad. We know that facilities, such as production halls, warehouses, shopping and logistics centres need special protection. We carry out maintenance of water tanks, pumps, fire protection systems –both from our distribution and other producers. Ours services cover all types of repairs. We offer diagnostic services and sealing works. We also modernise existing systems in terms of mechanics, hydraulics and electronics. We have 4 mobile service teams in Poland. We have a professional fleet of cars fitted with all the necessary instruments and equipment. We rely on top of the class equipment, such as Milwaukee, Hilti and Bosch. Our experts constantly travel to locations across Poland. This enables us to reach a cliient immediately, diagnose a problem and make a swift repair. Our employees undergo periodical specialty and safety trainings. We meet all European standards in this respect. If you are looking for a service compant for an existing facility, our team is always available. To discuss a maintenance matters, please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl

2. Warranty inspections

All our products and all our services are subject to full warranty. Our products meet the necessary fire protection requirements: PN-EN (Polish standard), VdS (German standard), LPCB (British standard), FM (American standard), and the American NFPA standard (20 and 13). Each tank that we build, receives an annual technical inspection to keep the warranty. Once every 3-5 years, depending on the facility category, there is an extended inspection, with an optional cleaning the interior. This ensures that the technical condition of your product is controlled on a regular basis. This, not only guarantees that the system will work in full compliance with applicable laws and regulations, but that in case of an emergency, it will work in a fully reliable way – even 30 years after its first installation. Documentation of each tank that we built, is registered in the database. Additionally, backup copies are stored on secure servers. Inspection dates are monitored automatically and we will inform you in advance about an upcoming date of inspection. We also perform technical inspections of solutions that are not part of our distribution. We help with repairs and maintaining reliability. To make an inspection appointment, please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


3. Tank modernisation

If your tank was built before 2001 or you have some doubts about its technical condition, please contact us immediately. We will assess the condition of the construction, piping and fittings inside the tank, membrane, connectors, pumps, automatics and electronics – both, the technical condition and compliance with the current or new rules and regulations. We will present you with possible options for extensions, adding equipment, repairs or complex modernisation. A possible leakage, exceeding acceptable water levels, broken heaters, a valve that does not close properly, low water temperature or a sealing system that does not meet current standards for system sealing, will no longer be a problem. We can also perform construction-mechanical, hydraulic and electrical modernisations. A beneficial choice, is installing a signal automatics system, that will monitor the entire tank 24 hours a day. The electronic sensors may send signal notifications to the security console, or – if you wish, a text message with a notifications. Such a solution minimises the risk of malfunction and will let you maintain the fire protection system at the highest level of reliability, keeping it ready in case of emergency. To discuss modernisation matters please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


4. Mechanical and electrical repairs

Miltom operates since 1992. Each year we perform about 100 repairs. A large part of our interventions is repairing failures in older tanks, built by other companies who are often no longer in business. During our 25 years of operation, we have had the opportunity to deal with almost all possible faults – both, those that emerged as a result of choosing the wrong material, construction faults, incorrect assembly, as well as unfavourable weather conditions, natural disasters and others. We can repair every tank and every fault, regardless if it is automatics, electronics, hydraulics or the construction itself or its elements. We cooperate with various part manufacturers in Poland and abroad – mainly in Germany, Belgium, Norway and USA. As a company, we are also aware, which of the solutions used on the market best resists the test of time. We are proud to be servicing tanks that we built 20-30 years ago. The knowledge that we have gathered until the present day, gives us satisfaction that the tanks we build today will be used for many years to come. To discuss repair matters, please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


5. Technical condition diagnosis

If you have any doubts about the technical condition of your tank, do not hesitate to contact us. We will provide reliable and complex information. If necessary, we will also provide you with a preliminary valuation of the repair or an offer with a few modernisation options. We make the inspections as costs as low as possible. If you place a repair order, the inspection cost will be included in the final calculation. To make an appointment for technical condition diagnosis, please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


6. Removing leaks

Modern water tanks are equipped with EPDM or PVC membranes. In case of leakage, it may be necessary to replace the whole membrane, but in some cases direct point repair of the damage can be sufficient. Depending on the situation, removing a fault can be done uning various techniques (i.a. glueing, welding…). We examine every technical problem individually, our main goal is always giving the best advice to our client. In case of a tank leak, the tank manager usually asks 2 key questions: ”How long will the repair take?” and ”How much will it cost?”. In the simplest cases, the whole process may take up to a few hours. However, a leaking tank does not necessarily have to mean a membrane damage. The fault may also be caused by rolled up EPDM or incorrectly constructed passage through the tank wall, sealing problems or an installation error. Therefore, it is a good idea to analyse the technical condition of a tank thoroughly and determine the fault's true cause. It will allow, not only to remove current symptoms, but also eliminate the risk of recurrence of the problem in the future, and avoid unnecessary, additional associated costs. We analyse each case thoroughly, keeping the client’s budget in mind. For more information please contact:
Jacek Frączek | mobile 665-870-333 | jacek.fraczek@miltom.com.pl


7. EPDM/PVC replacements

The EPDM/PVC membrane is a key element of every modern water tank. However, due to high wear and tear, it may require complete replacement. We perform membrane replacement services in existing tanks. We also install membranes in existing tanks of older types, as well as those mounted with, for example, SIKA mass. We use only top quality materials, as they guarantee the highest durability and high-cost effectiveness for the client, especially in a long-time perspective. If you consider replacement, please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


8. ”Miltom Warranty Protection” programme

Every existing tank or fire protection installation (built by us and other manufacturers) can be brought under our care. We offer this as our warranty protection package. The basis of issuing such a warranty is a technical inspection performed by our company. After such an examination we are able to issue a 12-month warranty for the existing infrastructure, or list necessary repairs and modernisations. Documentation of the tank is added to our database. This gives us insight into the data, schematics, installation arangements, service works register and inspection history (we also use other organisational solutions which allow to shorten the service waiting time to minimum). The client receives a ”tank logbook” and a new nameplate. For further information please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


9. Order logbook/extend warranty

If you have doubts about the technical condition of your tank or its manufacturer was not able to meet the specified requirements, please contact us. We will take proper care of your tank. We will save its documentation in our database and issue a 12-month warranty. This way, we will be able to access the data, schematics, installation arangement, service works register and inspection history. For more information please contact:
Jacek Frączek | mobile: 665-870-333 | jacek.fraczek@miltom.com.pl


10. Other

We sell spare parts, such as heaters, probes, valves, throttles, construction elements and many more. We can offer any of our product's components. Our employees can also install them anywhere in Poland (and abroad) upon request. All our products are covered by a warranty. For more information on particular elements, please contact:
Jacek Frączek | tel. kom. 665-870-333 | jacek.fraczek@miltom.com.pl


11. Inspection of pumps and fire protection pumping stations

We perform pump and pump station inspections in sprinkler, drencher, water hose installations and in fire protection pumping stations. The offer covers inspection of pumps with an electric and diesel drive, completed according to the manual provided by the manufacturer and applicable laws and regulations. Inspections are performed by qualified teams within the entire territory of Poland and abroad. For more information please contact:
Michał Stępniak | mobile: 693 805 807 | michał.stepniak@miltom.com.pl


12. Diagnosis of pumps and fire protection pumping stations

We perform examinations and measurements verifiying proper operation of appliances – i.e. efficiency measurement, shaft and clutch concentricity measurement, real-time temperature measurement, and examination of coolant for exhaust gases. For more information please contact us:
Michał Stępniak | mobile: 693 805 807 | michał.stepniak@miltom.com.pl


13. Service and repairs of pumps and fire protection pumping stations

We perform professional repairs, compliant with procedures recommended by the manufacturer. We use original parts or officially approved replacements for all components of a pumping set (i.e. pumps, engine and controller). Pump are maintained by qualified teams within the entire territory of Poland and abroad. For more information please contact:
Michał Stępniak |mobile: 693 805 807 | michał.stepniak@miltom.com.pl


14. Spare parts and consumables

We offer original parts and consumables for fire protection sets. We also have high quality replacements. For more information please contact:
Michał Stępniak | mobile: 693 805 807 | michał.stepniak@miltom.com.pl